What to Expect at Your First Visit to an Independent Optician

Visiting an optician for the first time can feel a little daunting, but it doesn’t have to! At Frances Liddle Independent Opticians, we make sure your visit is relaxed, enjoyable, and completely tailored to you. From the moment you step through our doors, you’ll meet our friendly team who are here to make your experience personal, professional, and welcoming.

A Warm Welcome from Our Front Desk Team

The first faces you’ll see are Hermione or Clare at the front desk. They handle bookings, answer calls, order contact lenses, and help with glasses selection. They’ll greet you with a smile, ask a few questions about your vision needs, and make sure your visit runs smoothly.

A Comprehensive Eye Examination

Next, it’s time for your eye exam with our optometrists, Fran and Rowena. Using the latest technology, they’ll check your vision, assess your eye health, and screen for common conditions like glaucoma or cataracts. Everything is explained clearly, so you know exactly what’s happening at each stage of the exam.

Personalised Advice

After your exam, Elliot, our dispensing optician, will help you choose lenses and frames that suit your vision, lifestyle, and personal style. He ensures your glasses fit comfortably and function perfectly, giving you confidence in your new eyewear.

Curated Frame Selection and Styling Help

With guidance from Hermione, Clare, and Elliot, selecting your new frames becomes a fun and enjoyable part of the visit. We offer a carefully curated selection of glasses—from timeless classics to bold, contemporary styles, so you’ll leave with frames you love wearing every day.

Smooth Practice Experience and Beautiful Displays

Upstairs, Charlotte ensures the practice runs seamlessly. From organising daily operations to keeping our window displays beautiful, she makes sure every visit feels professional, welcoming, and enjoyable.

Building a Long-Term Relationship

Choosing an independent optician is about more than just one appointment. Our team gets to know you, your vision history, and your preferences, making every visit easier and more personal. We love seeing familiar faces come back year after year while keeping their eyes healthy.

Your first visit to an independent optician should leave you feeling informed, confident, and cared for. At Frances Liddle Independent Opticians, our team combines professional expertise with warmth and a personal touch to provide a unique and enjoyable eye care experience. Book your appointment today and discover the difference that independent, personalised care can make for your vision.